BOOK DIRECT & SAVE
Very Good
Free room upgrade and room was huge. Free soft drinks and coffee machine. Great location
Marvellous Mercure
Only stayed here for a short one night. On arrival the reception area was clean and tidy with welcoming staff. I liked the quirky suitcase lights. A good size lift to our 3rd floor room which was a 'Standard King'. A spacious room with double aspect and three windows letting in plenty of light. Also a choice of Air Con or a Heater. The area was clean and tidy. Did not get chance to use Alexa, however the other amenities, WIFI, TV, Kettle, etc were all good. The bed was for me very comfortable and I slept well. Check out was easy and the staff great.
There was one small issue that I forgot to mention to the staff (apologies to the next occupants) is that the sink was very slow to empty.
I didn't have breakfast so cannot give an opinion om this.
Regarding car parking, I opted for the Victoria Centre as it was easy to get to with ample spaces in a clean and well lit area. I did leave the car there for 24 hours and I thought that was quite reasonable for City Parking.
If I visit Nottingham city centre again the Mercure would definitely be on my list.
Very helpful staff and maintenance team even gave me some batteries I required for my job ! Thanks all!
the property is located near the station. 5 mins in a taxi and next to lots of great restaurants and bars.
love it and will return
very comfortable nice atmosphere and ambiance the breakfast was amazing
Exceptional
free upgrade to bigger room
great
The breakfast! surprisingly really good.
staff were brilliant!! helpful polite engaging, a credit to the company, exact model of customer service, thank you
decor cleanliness location
Exceptional
Quirky decor and the friendly staff
Brilliant hotel and friendly staff
Brilliant hotel me and my partner came for a one night stay for a concert and booked fairly last minute as decided to stay in notts for the night as a treat. As soon as we entered the reception looked lovely! And the staff were even friendlier unfortunately I didn’t get any of their names but all staff were very lovely and very chatty while checking in and out of the hotel! On arrival we found that we had received a free upgrade which was a very pleasant surprise! Once we got up to the room again it was very lovely and clean. The room I would say is still on the smaller side but for what we needed it was perfect! I loved the idea of the Alexa (although personally we didn’t need to use it) the only small thing we would change would be being able to access iPlayer on the tv but this did not ruin our stay in any way of course! Overall this was a brilliant hotel and we would definitely stay again!!!!
Wonderful
Great breakfast spread
Bed comfortable
Great location
Parking nearby (payable)
Staff friendly