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fantastic anniversary stay
we arrived early (11.30am) and left our luggage before going out into the city to explore which the staff happily allowed us to do. very quirky decor inside which i loved as opposed to the general blandness of chain hotels. it is very central with lots of bars, restaurants and shops right on the doorstep which was great. when we came back check in was smooth and staff we encountered very friendly. as an added bonus we were upgraded (we didn't ask for this the very kind person on reception asked why we were here and we told them our 8th wedding anniversary0 he said there was one unbooked and we were very pleased. our room was 505 right on the top floor with lots of space, storage and a very large bed. it also came with slippers and robes and complimentary refreshments. we also had breakfast which was fine as hotel breakfasts go although we didn't have to wait a few times for things to be replenished and for some unknown reason on the 2nd morning the fire was on making it very warm on an already unseasonably hot September day.
the only downside to the room for me was the shower was very slow and not much power at all. other then that it was a great stay and we would definitely not hesitate to stay here age should we visit Nottingham.
A perfect stay
The moment we walked through the door and received the warmest welcome from Sabrin on the reception we knew that this stay would be exceptional. She really set the scene for magical stay. The time was spent with a warm welcome and informing us of the local places to visit.
A real charachter of a hotel with a boutique feel. The rooms were very stylishly furnished. The location in the centre of Nottingham was perfect for getting out and about.
A perfect stay.
Again thank you to Sabrin and the rest of the team at the Hotel.
great location excellent staff
My family and I stayed for one night in August, we found the staff to be attentive and very nice, the breakfast was well stocked with a great selection of food, the surroundings were very clean and comfortable, The rooms were well presented and the hotels location was excellent for a day in the city, less than 2 minutes from the car park and the same to the city centre. there were loads of really cool shops for clothing and eating within a minute and less from the hotel. we will definatly stay again.
Fantastic location and wonderful service
I booked one night but decided to stay an extra night. The rooms are lovely and the hotel is situated perfectly in amongst the night life and restaurants. The reason for my review is Jack. He was so lovely and polite (the girl who was serving could learn a thing or two from his service). He was smiley, helpful and attentive to our needs. So a big thank you to Jack you made our morning. Also thanks to the reception staff as they was all so helpful and lovely. Really made our stay that bit more special :) very happy
Really nice staff, excellent manager
My husband and I stayed in the hotel in May, it was during covid. Great location, very central.
We booked a room for my daughter for a birthday/end of uni celebratio in July. Chris Butler and the staff went out of their way to make it special. They had a lovely room and were given a bottle of prosecco which was a lovely touch. They said the staff were wonderful and they had an amazing time. So belated but huge thank you to everyone there for making sure they had a great time
Mercure hotel
What a lovely hotel great location right in the heart of everything & the staff were fabulous especially the general manager Chris Butler who went above & beyond to help us we will most definitely be staying there again
Julie moon
Great!! Highly recommend.
We had such a good experience that I have nothing but positive aspects to share. The comfort, location, complimentary drinks, coffee, breakfast, and amenities, everything was very good. The staff members were great, but I'd like to specially thank Sophia, who kindly helped us by speaking Portuguese when necessary. Very professional, supportive, friendly and amusing. I loved it all.
Great Stay
Me and my partner stayed at the hotel for two nights. Its not your average hotel very querky! Me and my partner loved the hotel! Breakfast was amazing!! The room was a city pad id suggest booking a king room as we found the room a little small and found us getting in eachothers way when getting ready to go out!
We visited the adventure golf and visited the national justice museum whoch both were great so id suggest visiting.
Miss Erin Ireland
Me and my boyfriend stayed in the mercure for 3 nights for a get away it was all round great, great customer service from the lovely staff Sophia and Darren, great location because everything you need is around you right in the city centre, everything was walking distance and across the road was a weatherspoons for all you weatherspoon lovers like me and my boyfriend. The hotel was very funky and had great style which me and my boyfriend loved it was very youthful, bright and modern which is right up our street. We chose the city pad type
Of room which was perfect if you wasn’t spending as much time in your room because we was mainly going out and exploring, however if we came back we would definitely try the standard room in which it was bigger. Thankyou for having us mercure it was great.
Lovely hotel with great staff
The hotel was perfect for our visit to the cricket match. The lady at reception was very helpful and made us feel very welcome. The room was spacious, very clean and comfortable. Breakfast was of a high standard and the serving staff went out of their way to help with coffee, tea, food and juices. Our young children, my wife and I loved staying at the hotel and will certainly rebook when going to the next match.