BOOK DIRECT & SAVE
Nottingham night out
We had a night out in Nottingham On Friday the 19th of February, and stopped over for the night booking in to the Mecure Hotel in Hockley.
I found the staff on the reception to be very polite and helpful the rooms were very clean and tastefully decorated the bed was very comfortable.
The breakfast was a buffet with plenty of choice, and very tasty, again the staff on duty at breakfast time were very polite and helpful.
I would definitely recommend this Hotel , and will certainly be booking again.Madeline and Phil Holden Grantham
My Favourite Hotel. The Best Staff
I stayed here for a few nights over Valentines after having previously always stayed at another hotel in the city. I thought I’d try somewhere new. I am pleased I did.
The team at this hotel are like non I have encountered before. Every member of staff acknowledged me when walking past them, asked how I was, entered into a conversation. The reception team even had banta and fun with us when seeing us and I loved that. We felt like we were part of their family.
The hotel is admittedly tied in places and needs investment but the hotel is clean throughout and felt covid safe.
My room wasn’t particular modern, but was comfortable and immaculately clean.
I see the review posted previously to mine complaining about noise. The hotel is extremely central and located in probably the busiest area of Nottingham. It isn’t a quiet location by any stretch of the imagination. However, it’s a city centre hotel and this one being in a location such as Hockley is never going to be quiet, so you get what you choose. There were ear plugs in the bedroom. I have seen this in a few city centre hotels and it’s a great idea. More hotels should do this.
If you want quiet don’t choose a hotel situated with bars all around it. It’s not really something you should blame the hotel for in my opinion. That’s more to do with poor decision making and research.They had a bar on the first floor where I had a quiet drink. Ash / Ashley was the person who served us and was just as lovely as all of the other staff members we had met. Very friendly chap.
Breakfast was so good, one of the best I have had in a hotel actually. It was a buffet help your self styled. The food was plentiful and fresh. The staff working breakfast were attentive but not intrusive.
We checked out after a couple of days and spoke with Chris who turned out to be the manager. First time I’ve ever seen a hotel manager on a reception desk. We had a lovely chat and he told us some of the history of the hotel and recommend a few places for lunch that I hadn’t heard of before.
We would totally return to this hotel. It may not be the most modern ( Chris mentioned the owner was keen to refurbish ) but the team here were everything. Chris was so friendly and also a lot of fun. His passion and personality has clearly filtered down to his team.
I loved it here. I wouldn’t stay anywhere else in Nottingham now.
Amazing location, even better staff!
I can't recommend this hotel enough!! Great location, clean and comfy rooms while the staff here are wonderful and friendly.
A special mention to chris the manger, who made us feel so welcome and was great in recommending places to eat and things to see in the area! Thanks chris!If you're in Nottingham and in need of somewhere to stay! Go here!
Thoroughly enjoyable city break
Our grown up children bought my wife and I two nights, incl. breakfasts, at this hotel. We checked in at 4pm. The reception team were really welcoming and genuinely witty and personable.
We found our Citypad room, which was compact but perfectly suitable for us.
The hotel's location is perfect being in the centre of the Lace Market area of the city, with lots of pubs, restaurants and clubs within a couple of minutes walk.
As our room was at the back corner of the hotel and on the second floor, we didn't expect to have a panoramic view over the city. The view wasn't spectacular, but it wasn't awful either.
The shower room was fine, it was clean, with Mercure branded shower gel, shampoo, body lotion and soap. The towels were clean and smelt freshly laundered, so all fine. We noticed the shower door had come loose on it's bottom runners, but this was fixed by the maintenance team, after mentioning it to the reception team.
The room itself was also nice and clean, with plenty of tea/coffee making supplies.
The bed was really comfy and we had two good nights sleep.
Breakfasts were on the 1st floor, in the Brasserie and again the staff were really friendly.
We really enjoyed our stay, and will definitely stay there again.
The standout from our two nights has to be the staff. They made it the perfect break away for us. Thankyou.
Mercury visit
Very friendly and helpful staff made the stay pleasurable. Room was very clean & quiet. Breakfast was good with well cooked fresh hot food. On departure the friendly reception staff sorted out my loyalty points issue
Really lovely hotel
I have stayed here several times and I always have the best time. The reception team are super lovely and it’s in a great location in Nottingham to go exploring. The receptionist sent us to an amazing restaurant too
Excellent location and price
2nd time staying here and found both times everything was excellent.The location the price the discounted car park price we’re all big bonuses.I stayed in a very big room with an ample en-suite which had very good water pressure.Will def stay again
Loved every minute!
We got the best room in the house. The one that's pictured in all of their ads with the purple lights and the Victorian tub. We stayed here because we were getting married at the Nottingham Council House. It was a short walk to our wedding and really it is so centrally located to all the wonderful restaurants and lounges. Parking at the Lace Market Car Park was no big deal. But what really made our stay outstanding was the kindness and care of the staff, specially Sabrin and Sophia. They made us and our guests feel so welcome and cared for. The quickly attended to any of our requests with a warm smile. Sabrin showed us the hotel before we decided to book it for our guests and she has been the very picture of top customer service from the moment we met her several months before our wedding, to the day after when we were leaving after having a tremendous stay. I know, my view of this hotel may be overly rosy because it was my wedding weekend and it was awesome but I don't care. 5 stars! I love this quirky, historic hotel and I would stay here again. The breakfast was mediocre, but that's my only complaint.
Ten out of Ten
Have stayed here a few times now and really can’t fault the place. Great central location, parking just around the corner, tram stop virtually opposite and you can walk to all key points in Nottingham within 5-10 minutes. Staff are always welcoming and eager to please. Rooms are lovely, quite quirky and random sizes but all adds to the uniqueness of the place. Room has everything you need from fridge, coffee machine, kettle, hairdryer to ear plugs and ironing board! Bedding is immaculate and bed very comfy, though next time I may ask for a firmer pillow - yes there will be a next time, and yes I am confident they will manage my ask. Good value for money for such a nice place. Highly recommend.
First class
Faultless stay in this hotel which I fully recommend. Cheery, helpful and so professional staff. Spotlessly clean room with comfortable bed and all facilities. A quirky decor throughout which made a difference from the normal corporate look. Discounted nearby parking and "Position A" for great local bars and restaurants. A special mention for Darren on reception who could not have been more welcoming, pleasant and obliging. I will be back.