BOOK DIRECT & SAVE
The start of a glorious hotel friendship
booked a stay here for one night for our anniversary, a few teething problems leading up to the stay with the booking prepayment due to covid, however when we checked in it was an absolute delight all the way. The staff were incredibly friendly and helpful, we were upgraded which was a total surprise but the room we ended up with was bigger and stunning for just a one night stay. When asking staff for help and enquiries, these were dealt with quickly and professionally and the cleanliness and the up keep of the hotel through these tough times were 5* grade.
We then decided to book for a few more stays after this, which recently ended with a stay where we were upgraded to the suite and had a lovely nights stay after my grandads funeral.
They take everyone into consideration no matter what your circumstances, they are kind and well mannered and know how to treat their customers with the upmost respect.
The team from the manager Chris, to sabrine the deputy manager and the whole team are a delight to be around and an incredible team to have working in such a wonderful hotel. We couldn't ask for a better hotel and better value for money and exceptional service, as well as developing a friendship with the team, talking to them all like we have known them for years.
Hope to see them all again in the near future, for future events and bookings we may have :)
Weekend away
Had a fantastic stay here at Mercure hotel the receptionists were so lovely and kind and Sabina and Sofia were very helpful telling us where to go .. very clean and comfortable the bed was so comfy and I felt very safe . Great location would recommend to anyone if you want to be in the heart of Nottingham
5* great location!
Came for a weekend away and couldn’t as for a better place to stay! The staff where so friendly and helped with any queries we had and gave some good recommendations for places to go! Room and bed was massive and clean! Brilliant nights sleep!
Prime location!!!!Only down side was the fact the lift was broken and we was on the top floor, but we managed!
The breakfast was tiny, didn’t get any other options other than a full English which would of been nice to have another choice. But it was very nice!
Great location great hotel 5*****
We stayed here over the weekend for two nights. The hotel is situated in the centre of the lace market close to all bars shops an ameneties.
I was surprised at how quiet and peaceful our room was (slept like a baby)you would never guess you were in the city centre. The rooms were clean, the bed was super comfortable.All the staff were friendly welcoming and helpful.
We will definitely be staying here again.
Thank you
Great location
We were dropping off our daughter to her first year at university and wanted to stay near her student accommodation.The Hotel is in the centre of Nottingham,large room and spotlessly clean. Walking distance to car park, bars, restaurants and shops.
Lovely hotel
Great, quirky decor. Fantastic facilities. Would stay here again! Room was big, had air con, kettle and iron which I used. Shower gel, soap etc smelt great. The pub joined to the hotel was also lovely.
Quirky home from home
Very good health and safety in regards to covid. Room was very nice and stylish with big TV and expresso machine and fridge 👌 comfy bed. Perfect stay. Sophia at reception was exceptionally friendly and went above and beyond to help.she even recommended a place to eat and also let us leave our bags while we explored the city. Highly recommend this hotel
Fantastic quirky and Central
Absolutely loved this hotel.
We stayed in king size room, lovely quirky decor. The curious Tavern is attached which is a lovely atmosphere.
If you want a stay somewhere that is quirky, by all the cocktail bars and across the road from a weatherspoons (cheap breakfast) very welcoming and friendly, thanks to Sophia the receptionist stay here! We parked at lace carpark cost £10 for 24 hours. I would recommend highly to friends and family! Thank you Mercure, I wouldn't of stayed anywhere else. Hopfully see you again when I'm back in Nottingham 😁👍
Comfy beds!
Me and my partner spent 2 nights at Mercure Hotel and was very please with the cleanliness of the room, specially the bed! The bed is soo comfy i could sleep all day. Great location as well near pubs and cafes. Definitely would come back again!
Much needed break in a great hotel
We stayed here for the weekend having stayed here once before a few years ago. We always wanted to come back and this stay didn’t disappoint.
At first we was hesitant to go away due to COVID 19 however as soon as we walked in all those uncertainties went. The hotel had really excellent covid safety measures in place which made us feel very relaxed given the current situation we all find ourselves in.
The team were as friendly and helpful as I remembered them being from my previous stay, they were actually one of the reasons we really wanted to come back. Our room was immaculately clean and extremely comfortable.
We had such an enjoyable weekend and were made to feel so welcome and safe by all the staff we encountered.
We are already looking forward to coming back and staying again